Policies

Our Policies

Terms and Conditions

1. Order Placement

All orders must be placed through our website or mobile app. We do not accept orders over the phone or via email.

2. Delivery

We strive to deliver your order within the estimated time frame provided at checkout. However, please note that delivery times may vary depending on factors such as weather conditions and traffic.

3. Cancellation

If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are prepared for delivery.

4. Refunds

We offer refunds for orders that are canceled within the specified time frame and meet our cancellation policy criteria. Refunds will be processed within 7-10 business days.

5. Quality Assurance

At Pammy's Kitchen, we are committed to providing high-quality meals. If you are not satisfied with your order, please contact us immediately for assistance.

6. Privacy Policy

We value your privacy and adhere to strict privacy policies to protect your personal information. Please refer to our Privacy Policy page for more details.